PMSR WELLNESS
Thank you for shopping at PMSR WELLNESS. We strive to provide you with high-quality Ayurvedic products and excellent customer service. Please read our Refund and Returns Policy carefully before making a purchase.
Eligibility for Refunds and Returns
We accept returns and offer refunds under the following circumstances:
- Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Provide us with photos or videos of the damaged or defective item. We will either replace the product or issue a full refund.
- Incorrect Product: If you receive the wrong product, please contact us within [Number] days of receiving your order. We will arrange for the correct product to be shipped to you and for the incorrect product to be returned.
- Unopened Products: If you change your mind about a product and it is unopened and in its original packaging, you may return it within 10 days of receiving your order. You will be responsible for the return shipping costs. Upon receiving the returned product, we will issue a refund for the product price.
Non-Refundable Items
The following items are non-refundable:
- Opened or used products (due to hygiene reasons and the nature of our products).
- Products purchased on sale or at a discounted price (unless damaged or defective).
- Shipping costs (unless the return is due to our error).
Return Process
To initiate a return, please contact us at our contact Information – Email Address : ranjeetkaushal2@gmail.com, +91-9592671018. Provide us with your order number, the reason for the return, and photos or videos if applicable.
We will then provide you with instructions on how to return the product.
Refund Process
Once we receive the returned product, we will inspect it to ensure it meets our return criteria. If the return is approved, we will process your refund within 7 days business days. The refund will be credited to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a damaged, defective, or incorrect product.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
[Your Contact Information – Email Address : ranjeetkaushal2@gmail.com, +91-9592671018, or PMSR Complex Patiariyan kharkan Camp Hoshiarpur, Hoshiarpur, Punjab, 146110
Important Notes:
If you operate internationally, you may need to comply with specific international consumer protection laws.
This is a sample Refund and Returns Policy and may not cover all situations. You should consult with a legal professional to ensure your policy complies with all applicable laws and regulations.
Replace the bracketed information with your specific details.
Be clear about the timeframe for returns and refunds.
Specify who is responsible for return shipping costs.
Clearly state which products are non-refundable.
Consider adding information about how refunds are processed (e.g., to the original payment method).